This Privacy Policy explains how IRONPECK, INC. collects, uses, and protects your information when you visit ironpeck.com or place an order with us.

Information We Collect

We collect information you provide directly to us, as well as certain information automatically as you browse our site.

Information You Provide

• Contact details such as name, email address, phone number, and shipping/billing address.
• Order information, including items purchased and order history.
• Payment information, processed securely through our checkout system (see our Payment & Security page).
• Account information, if you create an account with us.
• Messages you send to our support team.

Information Collected Automatically

When you use our website, we may automatically collect certain information about your device and browsing activity, such as pages viewed, referring pages, and general usage patterns. This information helps us understand how our site is used and improve your experience. See our Cookie Policy for more detail on cookies specifically.

How We Use Your Information

• Order fulfillment — to process, ship, and provide updates about your order.
• Customer support — to respond to your questions, returns, and support requests.
• Website operation — to maintain, secure, and improve ironpeck.com.
• Communication — to send order confirmations, shipping updates, and, where you have opted in, occasional updates about IRONPECK.

Sharing Information with Service Providers

We share information with trusted service providers who help us operate our business, such as payment processing, shipping and logistics, and website hosting. These providers are only given the information necessary to perform their services and are expected to protect it accordingly. We do not sell your personal information.

Data Security

We use reasonable administrative and technical safeguards designed to protect your information. Payment details are handled through our secure checkout system rather than stored directly on our servers. While no method of transmission or storage is completely secure, we work to protect your data appropriately.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to process your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You may contact us at any time to ask about the personal information we hold about you, to request corrections, or to request deletion where applicable. Depending on your location, you may have additional rights under applicable privacy laws. To exercise any of these rights, contact us at contact@ironpeck.com.

Children's Privacy

Our website and products are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

IRONPECK, INC.
1201 Hays Street, Tallahassee, FL 32301, United States
Phone: +1 (760) 559-2053
Email: contact@ironpeck.com