At IRONPECK, we want your order to reach you quickly and reliably. Here's everything you need to know about how we ship.

Free Shipping

IRONPECK offers free shipping on all orders shipped within the United States. No minimum purchase is required.

Order Processing

Orders are generally handled within 1–3 business days, Monday through Friday, excluding holidays. During busier periods, processing may take slightly longer — we appreciate your patience.

Transit Time

Once your order ships, estimated transit time is 1–7 business days, Monday through Friday. Actual delivery times can vary depending on your location and carrier conditions. We are not able to guarantee an exact delivery date.

Order Tracking

You will receive tracking information by email once your order has shipped. Please note that tracking details may take approximately 3 days after shipment to become active in the carrier's system.

Shipping Address Accuracy

Please make sure your shipping address is complete and accurate at checkout. IRONPECK is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If you notice an error shortly after placing your order, contact us right away and we will do our best to help before the order ships.

Delays Outside Our Control

Occasionally, shipments may be delayed due to weather, carrier disruptions, high shipping volumes, or other circumstances beyond our reasonable control. We appreciate your understanding in these situations and will assist wherever we can.

Lost or Delayed Packages

If your tracking information shows no movement for an extended period, or your order has not arrived within the estimated transit window, please contact our support team so we can look into it with the carrier on your behalf.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at contact@ironpeck.com with your order number and a few photos of the damage, and we'll help make it right. See our Warranty & Product Support page for more information.

Questions About Your Shipment

Our support team is here to help with any shipping question — reach out any time at contact@ironpeck.com or +1 (760) 559-2053.