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Billing Policy

Home / Billing Policy
Effective date: August 17, 2026

This Billing Policy explains how and when you're charged when you place an order with IRONPECK.

When You Are Charged

Your payment method is charged in full at the time you place your order, not when it ships.

Order Confirmation & Receipts

You will receive an emailed order confirmation acting as your receipt shortly after checkout.

Price Adjustments

We do not offer retroactive price adjustments for orders placed before a later sale or promotion.

Disputes & Chargebacks

If you have a billing concern, please contact us first — we resolve the vast majority of issues directly and quickly. Filing a chargeback before contacting us can delay resolution.

Contact Us

Billing questions: contact@ironpeck.com.

Have a question about a charge?

We're happy to look into it with you.

Contact Support